Food (AP Plan)

* Chargeable options include Barbeque, Pre-dinner Snacks, Ala-Carte Orders

Activities

* Chargeable options include Jungle Safari, Tribal Dance, Bonfire, Treasure Hunt, Village Visit, Caricature, etc

Services

Toiletries and Bathrooms

*In case you like our products & would like to have more, they are available in our Souvenir Shop.

Timings

• Check-in : 1 PM and Check-out : 11.30 am.
• Late check-out charges are applicable if the room key is not returned in time.

Food

• Meals will be served only in restaurants including Breakfast 8-10:30 am, Lunch 1-3 pm, Evening Tea 5.30-6.30 pm & Dinner 8-10:30 pm.
• Personalized Villa Service shall be provided only if our resort occupancy is less than 50%.

Payment

• 100% advance payment must be made before or at the time of check-in. Cheques are not accepted.
• Any extras consumed which are not included in a package must be paid in full at the time of check-out.

Liquor

• Outside/ Personal liquor strictly prohibited as per law. Tathastu Management will not be responsible for any possible government action.
• Smoking of hookah is strictly prohibited anywhere inside our premises.
• Bar services available from 11:30 am till 10:00 pm not included in your package.

Swimming Pool

• Home clothes not permitted inside the pool. A proper swimming costume is compulsory.
• Food & Beverages will not be served in the Swimming Pool area and inside tents.
• Swimming Pool open only from 8 am till 8 pm on all days unless otherwise stated.

Room

• One liter of complimentary mineral water per guest every day. Additional orders are chargeable.
• Room Boy available at your service at all times. Morning wake up and Morning Tea/ Coffee will be provided in your room as per your instructions to him the previous night.
• Electronic Safe, Clothes Iron- stand, hairdryer, hot water bag, medical kit available on request.
• Economical, same day in-house Laundry available. Avoid washing clothes in your room, please.
• Please remember to return your room key to Room Boy/ reception every time you leave the resort.

Forest Restrictions

• Outdoor music is totally prohibited as per directives of the district Collector and Forest Department.
• Any music or event involving sound is permitted only in our soundproof Multipurpose Hall.
• Noisy activity and games are permitted only in the activity area next to Reception and not Main Lawn.

Rights To Admission

• Photo IDs of each and every guest must be provided at check-in as per Government directives.
• Unmarried couples may be denied check-in even if they provide photo IDs of both.
• Any unethical behavior in resort Spa will be dealt with strictly and reported to the police if necessary.
• Sensitivity towards the privacy and comfort of other guests is requested. Please do not disturb others.
• Breakages and damages to property, hotel assets, lawn, plants will be charged to the guest.
• Personal staff of guests like drivers, maids, etc. will be charged separately for food & stay in our staff area.

* Reception may be contacted from your room by dialing 1 & 9, Housekeeping 3 & Room Service 2

GM- 8349992730 / AGM- 8349992740/ MO- 8349992731 will be delighted to assist you further.

Booking Policy

For Individual Guests / Agents:

• Room Booking shall be confirmed only after payment of Minimum 50% of the Total Package Amount.
• The entire Balance amount is required to be paid before or at the time of Check-in.
• We will book safari only after we have received the entire payment for safari charges from you.

For Groups:

• Room Booking shall be confirmed only after payment of Minimum 50% of the Total Package Amount.
• The entire Balance amount is required to be paid at least 15 days before the Group's Check-in.
• We will book safari only after we have received the entire payment for safari charges from you.
  

Cancellation Policy

For Individual Guests / Agents:

If the number of days between the Cancellation Date & Check-in Date (Both days Inclusive) is:

For Groups:

If the number of days between the Cancellation Date & Check-in Date (Both days Inclusive) is:

* Amount paid for Safari booking will be NON REFUNDABLE (NO CREDIT NOTE ALSO).
* Amount of GST will not be adjusted, if already paid/deposited.