Please Note:

  • Our billing system does not permit any change in the Name, Address, GST Number, and other information once the Tax Invoice is raised. Kindly ensure complete and correct information at the time of booking itself.
  • Any additional services availed at the resort to be paid at the time of service or check-out.
  • We Provide a separate arrangement for guest’s staff and drivers. It is charged at Rs. 1,100/- plus GST per head for Dormitory accommodation and meals in the staff cafeteria.

Terms & Conditions:

  • Check-in time is 13:30 / Check-out time is 11:00 am. Early check-in will be offered on request, subject to room availability and time.
  • Considering COVID situation, we request you to check-out on time as we are following all COVID protocols issued by the government for the safety of our guests and staff, kindly cooperate.
  • Foreign Nationals are requested to carry scanned copy of the passport &visa as it is a statutory requirement (Mandatory for all foreign nationals). Please carry the original document as well for verification.
  • For Indian nationals, valid photo identity proof along with an address by the central/state government will be acceptable (Driver’s License, Aadhar Card, Voter’s ID).
  • Taxes are imposed by government authorities and are subject to change at the discretion of the government which may be collected at resort.
  • All reservations on direct payment will be confirmed only against advance payment by Bank transfer or Payment Link.
  • Outside food, beverages (alcoholic/ non-alcoholic) and hookah is strictly prohibited.
  • Management reserves the right to recover the amount in case of damage done to the property.
  • Children above the age of 6 years will be charged as extra person and will attract charges accordingly.
  • Pets are allowed with prior intimation.
  • Management reserves the right to refuse admission.

Unmarried Couples Policy

  • Unmarried couples under the age of 25 yrs. will not be permitted to stay at any of our facilities.
  • Couples above the age of 25 yrs. age will be permitted with original govt. identity proofs, only Aadhar card and Driver’s License is accepted as valid ID.
  • Please note that un-married couples can be denied stay by the management on case-to-case basis if deemed necessary in dubious or unlawful cases. Cancellation of reservations in such cases will be fully refunded.

Cancellation Policy


Cancellation Policy
For Individual Guests / Agents:
If the number of days between the Cancellation Date & Check-in Date (Both days inclusive)
are:

More than 14 Days Advance amount shall be adjusted via credit note.
(Validity 6 months from cancellation date)
Less or Equal to 14 Days There shall be no refund

* Amount paid for Safari booking will be NON REFUNDABLE (NO CREDIT NOTE ALSO).

For Groups:

If the number of days between the Cancellation Date & Check-in Date (Both days inclusive)
are:

More than 30 Days Advance amount shall be adjusted via credit note.
(Validity 6 months from cancellation date)
Less or Equal to 30 Days There shall be no refund

 
* Amount paid for Safari booking will be NON REFUNDABLE (NO CREDIT NOTE ALSO).

NoteRs. 1,500/- + 18% GST will be deducted from the advance amount for issuing of Credit note.

Privacy Policy

We respect the privacy of everyone who visits this website. As a result, we would like to inform you regarding the way we would use your personal data. We recommend you to read this privacy policy so that you understand our approach towards the use of your personal data.

By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.

What does this privacy policy cover?
This privacy policy is to inform you regarding the use of your personal information which is collected during your visit to one of our websites.
This privacy policy applies to the website of Tathastu Resorts [a unit of Exotic Hospitality (Nagpur) Pvt. Ltd.]. We have only 1 website. If in the future, if we have any other website, the privacy policy shall be intimated accordingly.

Who is responsible for the personal information collected on this site?
Your personal data is controlled ultimately by Exotic Hospitality (Nagpur) Pvt. Ltd., a company registered in India having a registered office at 3C, Gulmohar, Temple Road, Civil Lines, Nagpur – 440001

Purposes of the collection of your data
One of the purposes of our website is to inform you of who we are and what we do. We collect and use personal information (including name, address, telephone number, and email) to better provide you with the required services, or information. We would, therefore, use your personal information in order to:

  • Respond to queries or requests submitted by you.
  • Process orders or applications submitted by you.
  • Administer or otherwise carry out our obligations in relation to any agreement you have with us.
  • Anticipate and resolve problems with any goods or services supplied to you.
  • Create products or services that may meet your needs.

To optimize our services we may wish to use your personal data for direct marketing. As we respect your privacy we will only use your personal data for this purpose when you are aware thereof and if required we will request your consent prior to using your personal data for direct marketing.

Additionally, if at any time you wish us to stop using your information for any or all of the above purposes, please contact us as set out below. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so.

In addition, the collected personal data will (occasionally) be transferred to selected third parties, as part of the services offered to you through our site.

These third parties will not use your personal information for any other purposes than what we have agreed with them. Exotic Hospitality (Nagpur) Pvt. Ltd. requests those third parties to implement adequate levels of protection in order to safeguard your personal information.

We respect your personal information and therefore, we will take steps to ensure that your privacy rights continue to be protected.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

Please be assured that we will not use your information for any of the purposes if you have indicated that you do not wish us to use your information in this way when submitting the information or at a later stage.

Collection of non-personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.

Interaction between you and us
We are interested in your views, and we value feedback from our clients and visitors, we, therefore, have set up notice boards, newsgroups, feedback, email, forum facilities and/ or chat rooms. If at any time this website offers any chat rooms, notice board facilities, newsgroups etc we may collect the personal information that you disclose.

Such information will be used in accordance with this privacy policy. However, we can of course not control and be responsible for other parties’ use of the personal information which you make available to them through this website. We encourage you to be careful about what personal information you disclose in this way.

Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review, change or delete the details you have supplied us with, please contact us as set out below.

Security of your personal data
As we value your personal information, we will ensure an adequate level of protection. We have therefore implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your personal information submitted to other web sites
On our websites, we may have links to other websites or you are referred to our website through a link from another website. As you can imagine, we cannot be responsible for the privacy policies and practices of other websites. Such content is subject to their terms of use and any additional guidelines and privacy information provided in relation to that use on their website.

We recommend that you check the policy of each website you visit to better understand your rights and obligations especially when you are submitting any type of content on those third-party websites. Please contact the owner or operator of such website if you have any concerns or questions.

Changes to this policy
From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis. How can you contact us?

If you would like to contact Exotic Hospitality (Nagpur) Pvt. Ltd. about our privacy policy, please visit our contact us page.

Cookie Policy 

Please read this cookie policy (“cookie policy”, “policy”) carefully before using www.tathasturesorts.com website operated by Tathastu Resorts, a unit of Exotic Hospitality Nagpur Pvt. Ltd.

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

Session Cookies

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close the web browser.

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us.

This website is owned and operated by Tathastu Resorts – A unit of Exotic Hospitality (Nagpur) Pvt. Ltd.

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